Never Split The Difference Audiobook Online Listen 2021 -
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Repeat the last three words (or the critical one to three words) of what someone just said. This automatically induces the other party to elaborate, keeping them talking and revealing their hidden motives without you having to ask complex questions. 2. Tactical Empathy
Identifying hidden pieces of information that can completely flip a negotiation in your favor. This public link is valid for 7 days
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Searching for the implies you want actionable knowledge. Here is what you’ll learn from the audio experience. Can’t copy the link right now
Before diving into where to listen in 2021, let’s address why you should choose the audio version over print or digital text.
Narration and production
Voss’s philosophy centers around . Unlike older negotiation models that rely on rigid logic and mathematical compromises (the old "let's meet in the middle" approach), Voss argues that humans are inherently irrational and driven by emotion.
: This is the cornerstone of Voss's method. It goes far beyond simply "feeling sorry for someone." Tactical empathy is the strategic use of emotional intelligence to listen to and understand the other party's feelings and perspectives, then use that understanding to steer the conversation toward your desired outcome. By acknowledging their emotions, you create a connection and lower their defenses.
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