A Kerio Control offline license file (typically downloaded as a .lic file) contains encrypted digital signatures that validate your product subscription, user count, and active add-on modules (such as Kerio Antivirus or the Kerio Control Web Filter). Online vs. Offline Activation
: Useful when setting up a new Kerio Control Box that isn't yet configured for WAN access.
Online licenses automatically reflect subscription renewals. Offline firewalls do not. Mark your calendar to pull a fresh .lic file from the GFI portal before your current subscription terms expire to prevent sudden policy enforcement blocks. Kerio Control Offline License File
Are you deploying Kerio Control on a or a virtual machine (VM) ?
: While trying to upload the offline license file directly, Kerio Control refuses it with the error: "License is not for this hardware". A Kerio Control offline license file (typically downloaded
file, follow these steps within your Kerio Control administration interface: Log in to the Kerio Control Administration interface (typically
The engine will function, but it cannot pull new virus definitions automatically. Administrators must configure an internal update mirror or manually download definition packages to keep the scanner effective. Online licenses automatically reflect subscription renewals
: Do not focus on the text "Unauthorized." Instead, follow the troubleshooting steps outlined for the "Cannot write new license file" error above. Check system time and diagnose storage health. This error is a symptom, not the cause, of the failed activation.
Online activation is always the preferred method due to its simplicity. However, specific infrastructure constraints make offline license files mandatory. 1. Strict Air-Gapped Environments
While online activation is the default method, several real-world scenarios necessitate the use of an offline license file:
: Follow any remaining prompts in the wizard. Once completed, the Dashboard will confirm that the license has been successfully installed. The license's details, including its expiration date and user count, will be displayed in the License section of the Dashboard.
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