| Issue | Symptom | Solution | |-------|---------|----------| | Driver not detecting printer over Wi-Fi | “Printer not found” during install | Temporarily connect via USB, configure Wi-Fi, then remove USB. | | Scan function missing after Windows install | Only print driver appears | Re-run installer, select “Modify” → add scan component. | | macOS prints but no scan | Scanner not listed in Image Capture | Enable “Scan to Computer” in HP Utility → Scan Settings. | | Printer shows offline | Windows stops communication | Delete printer from Devices → re-add using IP address, not hostname. | | HPLIP on Linux fails | Unsupported model error | Force use of hp-setup -i and select “HP Color Laser MFP 178nw” manually (tested on Ubuntu 22.04 with HPLIP 3.22+). |
Printers can drop connections if your router changes their IP address. Find your printer's current IP address by printing a configuration report. Type that IP address into a web browser to open the HP Embedded Web Server (EWS). Go to the network settings and change the IP assignment from DHCP to Static .
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Select and click "Next" .
The HP Color Laser MFP 178nw is a compact all-in-one printer designed for small offices and home workspaces that need reliable color printing, copying, and scanning. Before we dive into the software, let's quickly review its key specs: | | Printer shows offline | Windows stops
Run the .exe file. When prompted, choose your connection type ( Wireless, USB, or Ethernet ). For Mac Users
Follow these steps carefully to get your driver installed correctly.
Choose . If that fails, select Browse my computer for drivers and point it to the folder where you extracted the official HP download. 3. Making the Driver Work on macOS Find your printer's current IP address by printing
Uninstall all HP software, reboot, and run the official full software installer.
| Metric | Result | |--------|--------| | USB print speed (first page) | 18 sec (color), 14 sec (B&W) | | Network print speed (Wi-Fi 5 GHz) | 22 sec (color) | | Scan resolution max (optical) | 600 dpi via TWAIN | | Driver memory footprint | ~120 MB (background processes) | | Sleep wake-up over network | 10–15 sec delay before print starts |