New hires must pass rigorous testing on drink recipes, milk bases, and flavor scoop rules before they are allowed to work the bar independently.
Dutch Bros is famously inclusive of self-expression. Tattoos and piercings are widely accepted, provided they do not feature offensive graphics, profanity, or pose a safety hazard near machinery.
: Employees are instructed to "leave their bad attitude, worries, and drama" at the doorstep to ensure a positive, welcoming environment for both coworkers and customers. Service Standards The "Hook Up" Strategy dutch bros employee handbook top
Inside the Dutch Bros Employee Handbook: The Top Culture and Operational Secrets of the "Broista"
A significant portion of the handbook is dedicated to the rewards of being a Broista. The compensation package is designed to be competitive and supportive. New hires must pass rigorous testing on drink
While culture is king, the handbook contains strict operational "Top Rules" that are non-negotiable.
The dress code isn’t just about looking good; it is about embodying the core values of Dutch Bros: Speed, Service, and Quality. : Employees are instructed to "leave their bad
: While casual, athletic wear (like sweatpants or certain leggings) is generally prohibited. Pants should be professional-standard, often requiring denim, linen, or cloth materials. Personal Expression
Some key topics that are often covered in the Dutch Bros employee handbook include:
Compensation for giving back to the local community.