2013 | Business Contact Manager For Outlook
is a great option if you're already invested in the Salesforce ecosystem or need advanced CRM features.
| Software | Integration with Outlook 2013 | Contact Data Storage | Data Import and Export | Advanced Search and Filtering | Customization and Configuration | Security and Backup | | --- | --- | --- | --- | --- | --- | --- | | Microsoft Dynamics CRM | | | | | | | | Salesforce CRM | | | | | | | | Act! CRM | | | | | | | | Zoho CRM | | | | | | | | Business Contact Manager (BCM) | | | | | | |
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Microsoft discontinued Business Contact Manager after Outlook 2013, making it an unsupported application that will not work with newer versions of Windows and Office.
If you're a small business looking for a more affordable, easy-to-use contact management solution, or HubSpot Sales may be a better fit. is a great option if you're already invested
BCM 2013 is compatible with Outlook 2016, Outlook 2019, Outlook 365, or Mac operating systems. How to Install and Set Up BCM for Outlook 2013
Business Contact Manager for Outlook 2013 was an excellent solution for small businesses seeking a native, affordable CRM deeply integrated with their email client. Its ability to manage contacts, track sales, and centralize all communication history remains highly effective. How to Install and Set Up BCM for
: In the 2013 version, you can link individual Contact records to larger Account records, providing a clear view of how business relationships evolve over time .
Business Contact Manager is a free plug-in that integrates directly into Microsoft Outlook 2013, providing key customer relationship management capabilities right within the familiar Outlook interface. BCM is built on a free SQL database capable of storing up to —an ample capacity for many small businesses of that era.
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