Re-enable it via the Windows Features menu as outlined in the preparation step. If it fails to install online, use your Windows 11 installation media and run this command in an elevated Command Prompt: DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:D:\sources\sxs (Replace D: with your drive letter) . Error: Blank Screens or Resolution Glitches
Autodata launches but says "License not found" despite the dongle being plugged in.
It runs entirely within your web browser (Google Chrome, Microsoft Edge, Mozilla Firefox). autodata windows 11
For users who experience persistent "Runtime Error 217" or "hardware information does not match your dongle" errors, a virtual machine is the most dependable long-term solution.
: This usually means the virtual dongle driver isn't working. Reinstall the Sentinel Runtime drivers from the official Thales (formerly SafeNet) website. Re-enable it via the Windows Features menu as
Some Autodata installers trigger Windows 11 Defender SmartScreen. Go to Settings > Privacy & Security > Windows Security > App & browser control and set “Check apps and files” to “Off” during installation, then re-enable after.
Run Autodata as a Windows 11 Admin and ensure your hard drive is not indexing the database folder. It runs entirely within your web browser (Google
Many versions of Autodata still in circulation were designed for Windows XP or Windows 7.
Windows 11 frequently updates and disables older framework versions.
| Error Message | Cause | Solution | |---------------|-------|----------| | “No data found. Check your internet connection.” | Windows 11’s IPv6 or DNS settings block Autodata’s API. | Switch to Google DNS (8.8.8.8, 8.8.4.4) or disable IPv6 on your network adapter. | | “Application failed to initialize: 0xc0000005” | Missing VC++ Redistributables. | Download and install “Visual C++ Redistributable for Visual Studio 2015-2022” from Microsoft. | | “Unable to register license on this device” | TPM 2.0 conflict. | Go to Settings > Privacy & security > Device encryption and turn it off temporarily, then activate Autodata, then re-enable. | | Intermittent freezing on search | Windows 11’s memory integrity feature (HVCI). | Search “Core Isolation” → Turn off “Memory Integrity” → Reboot. |