The Hardware Information Does Not Match With Your Dongle ((top)): Autodata

If you need help resolving this issue, please provide a few details about your setup: Which are you currently running?

Are you using a or a virtual dongle emulator for this installation? How to Fix Code 45 error on Windows 10/11 [2024 Working]

Run the file inside your software folder to install a fresh driver automatically. Quick Fix Checklist What to Check What it Should Look Like Windows Region Must be set to English (United States) . Admin Rights Always right-click and select Run as Administrator . PC Restarts You must restart your PC after adding any registry keys.

Right-click it and select to re-register the necessary DLL files. Proactive Step If you need help resolving this issue, please

Check the box labeled and select Windows 7 or Windows XP (Service Pack 3) from the dropdown list.

Enabling, disabling, or changing your primary network card (MAC address) often breaks local licensing algorithms. Step-by-Step Solutions to Resolve the Error

: Temporarily disable antivirus or Windows Defender during installation, as they often flag dongle emulators as "False Positives". Compatibility Quick Fix Checklist What to Check What it

Locate the license generation utility, frequently named Getndg.exe , ndg.reg , or License.reg .

The computer cannot read the dongle from the current USB port.

The error message breaks down into three components: Right-click it and select to re-register the necessary

From a user experience standpoint, the phrasing is telling. It doesn’t say “invalid license” or “dongle not found.” It says the hardware information does not match , which shifts the blame away from the user’s access rights and toward an abstract integrity check. For the honest technician, this is maddening: you have the physical key, the software is installed, yet you’re locked out with no clear path forward.

Modern Windows environments place strict boundaries on legacy software trying to read direct hardware information. Granting elevated privileges often clears security mismatches.